Privacy Policy

Applicability

This Policy applies to information about you that we collect, use, and disclose and which may include: (i) data collected through the Services or Site, (ii) data collected through the process of training Company machine learning algorithms, (iii) data collected automatically, and (iv) data collected from third party sources. Third party sources may include, but not be limited to: blockchains, public databases, commercial data sources, and the public internet. When you make purchases or payments, we use a third-party payment processor, Stripe Inc., to collect credit card or other financial information. The Company does not store the credit card or payment information you provide, only confirmation that payment was made. You can find Stripe Inc. 's privacy policy at: https://stripe.com/privacy.

Changes

We may update this Policy from time-to-time for any reason. We will notify you of any changes to our Policy by posting the new Privacy Policy https://wow.ai/privacy. The date the Privacy Policy was last revised is identified at the beginning of this Policy. You are responsible for periodically visiting our Service and Site and this Policy to check for any changes. If any of the changes are unacceptable to you, you should cease interacting with us. When required under applicable law, we will notify you of any changes to this Policy. By accessing, using, or registering with, the Site and/or Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control, or of individuals that we do not employ or manage.

I. Types of data collected

We collect information about our users, which may be identifiable, pseudonymous, or anonymous (including aggregated and de-identified data), as described below. "Personal Information' means any information that relates to, describes, could be used to identify an individual, directly or indirectly.

II. Use of your information

We use your information for the following purposes:

1. To provide, maintain, improve and analyze our Service and Site, including to monitor the usage of our Service and Site.
2. To manage your account and registration as a user of the Service. The information you provide can give you access to different functionalities of the Service and the Site that are available to you as a registered user.
3. To analyze, improve, and personalize your use and experience on the Service or Site, including by making recommendations to you.
4. To investigate, address, and prevent conduct that may violate our Terms of Service and/or that is otherwise harmful or unlawful.
5. To send you newsletters, promotional materials, and other notices related to our Service or third parties' goods and services.
6. For the development, compliance, performance, and undertaking of the purchase contract for the products, items or services you have purchased or of any other contract with us through the Service.
7. To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application 's push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
8. To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.
9. To attend and manage your requests to us.
10. We may use your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which your information held by us about our Service or Site users is among the assets transferred.
11. We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.
12. To comply with applicable laws, cooperate with investigations by law enforcement or other authorities of suspected violations of law, and/or to protect our and our Affiliates' legal rights.
13. To act in any other way which we have communicated to you and to which you have consented, or we may describe when you provide your information.

III. Disclosure of your Information

We disclose your information and information about you as described below:

1. We may share your information and information about you with third party service providers to: provide technical infrastructure services; conduct quality assurance testing; analyze how our Service is used; prevent, detect, and respond to unauthorized activities or potential violations of our Terms of Service or policies; provide technical and customer support; and/or to provide other support to you, us, and/or to the Service.
2. We may share some or all of your information and information about you with any subsidiaries, joint ventures, or other companies or products under our common control ("Affiliates'), in which case we will require our Affiliates to honor this Privacy Policy.
3. We may display or share information relating to your public activity on blockchains or the Site. For example, we use technology like APIs to make certain information like your blockchain activity available to websites, apps, and others for their use.
4. Regardless of any choices you make regarding your information (as described below), we may disclose your information and information about you if it believes in good faith that such disclosure is necessary: (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas, warrants, or other legal process served on us; (c) to protect or defend our rights or property and/or the rights and property of users of the Service or Site and/or to protect our and our affiliates' legal rights; and/or (d) to investigate or assist in preventing any violation or potential violation of the law, this Privacy Policy, or our Terms of Service.
5. Other Disclosures. We may also disclose your information and information about you: to fulfill the purpose for which you provide it, including to provide you with our Service and new features; for any other purpose disclosed by us when you provide it; or with your consent.

IV. Third Party Websites

Our Service or Site may contain links to other websites or services that are not operated by us. When you click on a link to any other website or location, you will leave our Service and Site and go to another website, and another entity may collect information from you. Third party sites and services have separate practices and policies regarding the protection of personal information that you provide to them. We have no control over and assume no responsibility for the content, privacy policies or practices of these third party websites or services. Please be aware that this Privacy Policy does not apply to these third-party websites or their content, or to any collection of your information or information about you after you click on links to such third-party websites. We strongly advise you to review the Privacy Policy of every website you visit. Any links to third-party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, or websites.

V. Children's Privacy

Our Service and Site does not address anyone under the age of 13 ("Children'). We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we will take steps to remove that information from our servers. If you believe that we might have any identifiable information from a child under 13, please contact us as indicated in Section XIV below

VI. Your Choices Regarding Information

You have choices regarding the use of information on our Service:

1. Email Communications. We may periodically send you newsletters and/or emails that directly promote the use of our Service or third parties' goods and services. When you receive email communications from us, you may indicate a preference to stop receiving these communications from us by following the unsubscribe instructions provided in the email you receive or through the Notifications preferences in your Settings page. Despite these preferences, we may send you occasional transactional service-related informational communications.
2. Cookies. If you decide at any time that you no longer wish to accept cookies from our Service for any of the purposes described above, you can change your browser settings to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser's technical information to learn more. If you do not accept cookies, however, you may not be able to use all portions of the Service or all functionality of the Service.

VII. Data Access and Control

You can view, access, edit, or delete your information and information about you for certain aspects of the Service via your Settings page. Depending on applicable law where you reside, you may be able to assert certain rights related to your information and information about you. If such rights are not provided under law for your operating entity or jurisdiction, we have full discretion in fulfilling your request

1. If you are a user in the European Economic Area ("EEA'), United Kingdom ("UK') or Switzerland, you have certain rights under applicable law. These include the right to (i) request access and obtain a copy of your personal information; (ii) request rectification or erasure of your personal information; (iii) object to or restrict the processing of your personal information; and (iv) request portability of your personal information. Additionally, if we have collected and processed your personal information with your consent, you have the right to withdraw your consent at any time.
2. If you are a California resident, you have certain rights under the California Privacy Rights Act ("CPRA'). These include the right to (i) request access to, details regarding, and a copy of the personal information we have collected about you and/or shared with third parties; (ii) request deletion of the personal information that we have collected about you; and (iii) the right to opt-out of sale of your personal information. As the terms are defined under the CPRA, we do not "sell' your "personal information.'
3. If you wish to exercise your rights under an applicable data protection or privacy law, please contact us at the e-mail address provided in Section XIV below, specify your request, and reference the applicable law. We may ask you to verify your identity or ask for more information about your request. We will consider and act upon any above request in accordance with applicable law. We will not discriminate against you for exercising any of these rights.
4. If you believe that we have infringed your rights, we encourage you to first contact us so that we can try to resolve the issue or dispute informally.

VIII. Data Retention

We will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We may retain and use your information or information about you even after you request deletion of your data if such retention is reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our Terms, policies, or other agreements, and/or protect our legal rights and other interests.

IX. Security

We care about the security of your information and use physical, administrative, and technological safeguards to preserve the integrity and security of information collected through our Service. However, no security system is impenetrable, and we cannot guarantee the security of our systems, or those of our vendors. In the event that any information under our custody and control is compromised as a result of a breach of our security, we will take steps to investigate and remediate the situation and, in accordance with applicable laws and regulations, may notify those individuals whose information may have been compromised. You are responsible for the security of your digital wallet, and we urge you to take steps to ensure it is and remains secure. If you discover an issue related to your wallet, please contact your wallet provider.

X. Users Outside of the United States

If you are a non-U.S. user of the Service or Site, by visiting the Service and providing us with information directly or indirectly, you understand and acknowledge that your information and information about you may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of your information or information about you may be less stringent than the laws in your country.

XI. For users in EEA, UK and Switzerland; Legal Bases for Processing Personal Information.

When you access or use the Service or Site, we collect, use, share, and otherwise process your Personal Information for the purposes described in this Privacy Policy. We rely on a number of legal bases to use your information in these ways. We will use appropriate safeguards for transferring your Personal Information out of the EEA, UK and Switzerland where required and only transfer such personal information under a legally valid transfer mechanism.

1. We process your Personal Information with your consent, for example, to: communicate with you; send you marketing emails and/or notifications; and for any other purpose that we communicate to you and to which you have consented.
2. We process your Personal Information in order to fulfill our contract with you and to provide you with our Service, for example, to: provide, operate and maintain the Service or Site; and investigate, address, and prevent conduct that may violate our Terms of Service.
3. We process your Personal Information pursuant to legitimate interests, for example, to: improve and analyze the Service and Site; and personalize your experience on the Service and Site.
4. We process your Personal Information in order to comply with legal obligations, in the public interest, or in your vital interests, for example, to: detect, prevent, and address activities that we consider could be fraudulent, violations of our Terms of Service or policies, and/or otherwise harmful or unlawful.

XII. Your Data Rights

As a user, you have certain rights regarding your Personal Information, depending on where you reside, particularly if you are located in the European Economic Area (EEA) or California. These rights ensure you have control over how your data is collected, used, and shared. Below, we outline how you can exercise these rights.

1. If you are located in the EEA, your rights under the General Data Protection Regulation (GDPR) give you additional control over your Personal Information and how it is tracked. You can opt-out of tracking technologies such as cookies by adjusting your browser settings, rejecting non-essential cookies when prompted on our website, or contacting us, as set forth in Section XIV below, to withdraw your consent at any time. Note that rejecting cookies or other tracking technologies may affect your experience on our site and limit some of its functionalities.
2. If you are a resident of the EEA, you have the following rights under the GDPR:
   1. Right to Access: You have the right to request access to the personal information we hold about you, including the categories of data, the purpose of processing, and who it is shared with.
   2. Right to Rectification: You may request correction of any inaccurate or incomplete data we hold about you.
   3. Right to Erasure: You can request that we delete your Personal Information if it is no longer necessary for the purposes for which it was collected, or if you have withdrawn your consent.
   4. Right to Restrict Processing: You may request that we restrict the processing of your Personal Information under certain circumstances, such as when the accuracy of the data is contested.
   5. Right to Data Portability: You have the right to receive your Personal Information in a structured, commonly used, and machine-readable format, and to have that data transferred to another controller without hindrance.
   6. Right to Object: You may object to our processing of your data for direct marketing purposes or for our legitimate interests.
3. Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have additional rights regarding how their data is collected and used. While we do not sell personal information as defined under the CPRA, California residents can opt-out of certain tracking activities that may be used for behavioral advertising. You can exercise this right by adjusting your cookie preferences on our website or by contacting us as indicated in Section XIV below.
4. For California residents, you have the following rights under the CPRA:
   1. Right to Know: You have the right to request details about the personal information we collect, use, disclose, or sell, including the categories of personal information and the purposes for which we collect it.
   2. Right to Delete: You may request the deletion of your Personal Information that we have collected, subject to certain legal exceptions.
   3. Right to Correct: You have the right to request that we correct inaccurate personal information that we maintain about you.
   4. Right to Opt-Out: You can opt-out of the sale of your personal information, although we do not "sell" personal information as defined under the CPRA.
   5. Right to Non-Discrimination: You will not receive discriminatory treatment for exercising any of your rights under the CPRA.
5. How to Exercise Your Rights. You may exercise any of the above rights by contacting us as set forth in Section XIV below. We may request additional information to verify your identity before processing your request. Once verified, we will respond to your request within 30 days, as required by applicable law.
6. If you are a resident of the EEA or California and believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority or regulatory agency.

XIV. Questions; Contacting Us; Reporting Violations

If you have any questions or concerns or complaints about our Privacy Policy or our data collection or processing practices, or if you want to report any security violations to us, please contact us at the following e-mail address: support@wow.ai